Returns & Exchanges

Rains® offers a 30-day return policy on all orders, allowing you to return any unworn and unwashed items for a full refund or exchange. We strive to make our return process as waterproof and seamless as our outerwear.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

3

Attach the Label

Print the prepaid shipping label provided by the portal and securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your receipt; your refund will be processed within 14 days of receipt at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing